Last Updated: September 2026
At Jaanch24, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or request our investigation and verification services.
By using our website or submitting your information through our contact forms, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Jaanch24, we may collect information such as:
- Name
- Phone number
- Email address
- Location or address
- Details provided through contact or enquiry forms
- Information about your investigation requirements
- Communication records relating to your enquiry
- Website usage and technical information
We request only information that is reasonably relevant to responding to your enquiry or providing the requested service.
2. How We Use Your Information
Information collected through our website may be used to:
- Respond to your enquiries and requests
- Provide information about our investigation services
- Understand your investigation requirements
- Schedule consultations
- Communicate with you regarding your enquiry
- Provide requested investigation or verification services
- Improve our website and services
- Maintain website security
- Comply with applicable legal and regulatory requirements
We do not use information for purposes unrelated to your enquiry or service without an appropriate basis to do so.
3. Confidentiality
Jaanch24 understands that investigation-related enquiries can involve sensitive personal or business matters.
We take reasonable measures to protect information shared with us and limit access to information to people who need it for legitimate business or service-related purposes.
However, no website, electronic communication system, or method of data transmission can be guaranteed to be completely secure.
4. Investigation Information
If you engage Jaanch24 for an investigation service, you may voluntarily provide information relating to the case.
Such information may include personal, matrimonial, employment, business, address, insurance, or other case-related details depending on the service requested.
We use such information only for legitimate purposes connected with the requested service and subject to applicable laws.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may help us:
- Remember certain website preferences
- Improve website performance
- Understand visitor interactions
- Analyze website traffic
- Improve user experience
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may use third-party services such as:
- Website analytics
- Contact form services
- Hosting services
- Security services
- WhatsApp or communication services
- Advertising or marketing tools
- Social media integrations
These third-party providers may process information according to their own privacy policies. We recommend reviewing the privacy policies of third-party services that you choose to interact with.
7. Information Sharing
Jaanch24 does not intend to sell or rent your personal information to third parties.
Information may be shared where reasonably necessary:
- To provide a requested service
- With authorized service providers
- To maintain website and system security
- To comply with applicable laws or legal processes
- To protect the rights, safety, or property of Jaanch24, our clients, or others
Any sharing of information will be handled in accordance with applicable legal requirements.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or loss.
However, users should understand that transmission of information over the internet carries inherent security risks, and absolute security cannot be guaranteed.
9. Data Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain business records, resolve disputes, comply with legal obligations, or protect legitimate business interests.
The retention period may vary depending on the type and nature of the information.
10. Your Rights
Depending on applicable law, you may have rights regarding your personal information, which may include requesting:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of information where legally applicable
- Information about how your data is being processed
- Withdrawal of consent where processing is based on consent
To make a privacy-related request, please contact us using the details provided below.
11. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly seek to collect personal information from children without appropriate consent or legal basis.
If you believe that a child has provided personal information to us improperly, please contact us so that the matter can be reviewed.
12. External Links
Our website may contain links to third-party websites or services.
Jaanch24 is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us.
Jaanch24 – Detective & Investigation Services
Phone: +91 98765 43210
Email: info@jaanch24.com
Address: Ranchi, Jharkhand, INDIA- 834001